FAQs

Use our Order Status page with your order ID and billing email. You can also check order history in My Account if you checked out while logged in.

We ship through reliable courier partners. Orders are usually dispatched within 3-4 working days and typically arrive in 7–10 business days depending on your location. Free shipping applies on qualifying orders; otherwise a flat shipping fee may apply at checkout. Full details are on our Shipping, Exchange & Returns page.

We accept returns for manufacturing defects, damaged items, or incorrect items within 7 days of delivery. Unused items should be in original packaging. Approved refunds go back to your original payment method within 7–10 business days after we receive and inspect the return. See our Return & Refund Policy or Initiate a Return.

Submit a request on our Initiate a Return form with your order ID and photos of the issue, or email info@danielfurnishing.com For damaged or defective items we are happy to arrange an exchange within 7 days of delivery.

We accept major credit and debit cards processed securely at checkout (including Visa, Mastercard, Discover, and American Express, where available). Your payment details are encrypted and never stored on our servers beyond what your payment provider requires.

Gift cards may be offered seasonally. If gift cards are available in the shop, you can purchase them online and redeem the code at checkout. For current availability, please check the store or contact us.

Product pages list available sizes such as Single, Double, Queen, King, and King/Double. Check the size options and product description before ordering. If you need help matching a size to your mattress or bedding set, contact us at info@danielfurnishing.com or call +1 (562) 363-6345.

If your order has not yet been dispatched, email info@danielfurnishing.com with your order ID as soon as possible. Once an order has shipped, it cannot be cancelled—you may request a return after delivery if it meets our return policy.

Please refuse delivery if the package looks tampered with or badly damaged, and contact us immediately at info@danielfurnishing.com or +1 (562) 363-6345 with your order ID and photos. We will help arrange a replacement or refund according to our policy.

Each order ships to a single destination. To send items to more than one address, please place separate orders for each delivery address.

Follow the wash-care instructions on the product label. In general, wash cotton bedding in cool or warm water on a gentle cycle and tumble dry low or line dry. Avoid harsh bleach unless the care label allows it, to help preserve fabric quality and color.

Email us at info@danielfurnishing.com call +1 (562) 363-6345, or use our Contact Us form. We typically respond within 1–2 business days.